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Job Name : Support Specialist

Salary : 20000 – 28000 a Months

Exp:  0 – 1 years

Company Name : Poly

Location : Bengaluru, Karnataka

Qualification : Graduation

Language : English/Hindi

Job Info –

  • The position involves daily contact with the sales team. You will need to handle a wide range of enquiries within a sale focussed environment, prepare quotations, run various reports and liaise with other departments when necessary.
  • Generate sales quotations and proposals, ensuring quotation deadlines are met.
  • Ensure all quotations are recorded in Polycom’s Sales CRM – Salesforce.com.
  • To prepare and request NST’s within Polycom’s Sales CRM – Salesforce.com
  • Develop a thorough understanding of Polycom’s product and service portfolio.
  • Undertake any other duties required to assist in the successful operation of the department.
  • Siebel CRM, PQOD
  • Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF)
  • Good Excel skills (pivots/formulas/look-ups etc)
  • Salesforce.com, desirable
  • High degree of accuracy and attention to detail.
  • Excellent time management and prioritization skills.
  • Excellent timekeeping and team player skills.
  • Ability to communicate effectively in English – both written and oral.
  • Able to demonstrate flexibility and adaptability in a fast-paced environment.
  • Ability to work in a calm and logical manner, particularly when under pressure.
  • Represent Polycom in a professional, honest and ethical manner with a focus on delivering a high degree of customer satisfaction always.
  • Flexible approach – sometimes it may be necessary to work beyond normal office hours, especially at quarter end.
  • Winning attitude.