Job Name : Support Specialist
Salary : 20000 – 28000 a Months
Exp: 0 – 1 years
Company Name : Poly
Location : Bengaluru, Karnataka
Qualification : Graduation
Language : English/Hindi
Job Info –
- The position involves daily contact with the sales team. You will need to handle a wide range of enquiries within a sale focussed environment, prepare quotations, run various reports and liaise with other departments when necessary.
- Generate sales quotations and proposals, ensuring quotation deadlines are met.
- Ensure all quotations are recorded in Polycom’s Sales CRM – Salesforce.com.
- To prepare and request NST’s within Polycom’s Sales CRM – Salesforce.com
- Develop a thorough understanding of Polycom’s product and service portfolio.
- Undertake any other duties required to assist in the successful operation of the department.
- Siebel CRM, PQOD
- Microsoft suite (Outlook, Excel, Word, PowerPoint, PDF)
- Good Excel skills (pivots/formulas/look-ups etc)
- Salesforce.com, desirable
- High degree of accuracy and attention to detail.
- Excellent time management and prioritization skills.
- Excellent timekeeping and team player skills.
- Ability to communicate effectively in English – both written and oral.
- Able to demonstrate flexibility and adaptability in a fast-paced environment.
- Ability to work in a calm and logical manner, particularly when under pressure.
- Represent Polycom in a professional, honest and ethical manner with a focus on delivering a high degree of customer satisfaction always.
- Flexible approach – sometimes it may be necessary to work beyond normal office hours, especially at quarter end.
- Winning attitude.