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Job Name: Customer Care Executive

Salary: Best In Industry

Exp: 0 –4 Years

Company Name: HDFC Bank

Location: Himachal Pradesh

Qualification: Graduate

Language: English/Hindi

Job Info –

  • Operations: Identify high transacting customers and reduce the transactions of these customers a.
  • Identify Depleting customers and control them b.
  • Reduce or improve on Band 1 and Band 2 Customers c.
  • Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.
  • Retail FX transactions processing.
  • Vault Custodian Ensure highest level of customer service.
  • Ensure that outward clearing process is adhered to.