Home Based Call Center Jobs In India | Work From Home Jobs Without Registration Fee

Job Title: Customer Service Representative

Salary Package: 10000 – 20000 a Month

Work Exp: 0 – 1 years

Company Name: Quantified Commerce Pvt. Ltd.

Job Location: Remote

Qualification Required: 10th, 12th, Graduation or Any

Language: English/Hindi

Job Info –

  • Receive inbound customer calls & chat requests from patients with questions and concerns that they might have regarding the service.
  • Present a positive and professional face to clients, health plan members, and workforce
  • Adhere to assigned shift times and maintain daily productivity requirements.
  • Seek to support requested overtime to meet unexpected high-volume requirements.
  • Escalate member complaints immediately if any to the customer success manager.
  • Follow departmental procedures when communicating with patients.
  • Respond well to coaching and supervision.
  • Act as a subject matter expert for peer side-by-side coaching. Assist with training fellow employees, as needed.
  • Be responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities.